What's included in the Healthcare IT Compliance Package?
Everything: HIPAA-compliant IT infrastructure, enterprise security, encrypted data protection, EHR/PM system support, 24/7 emergency support, and virtual CIO services. See the "What's Included" section above for full details.
What contract options do you offer?
We offer flexible contracts based on your practice's needs: choose long-term agreements (1-3 years) for price stability and planning, or month-to-month agreements for maximum flexibility. Both options include the same great service and support.
How does pricing work as we grow?
Simple: $100/user/month for everyone on your staff. Add or remove users anytime as your practice grows or contracts. No tiers, no complicated pricing - just predictable costs that scale with your business.
How quickly can we get started?
Most healthcare practices are fully onboarded within 2-4 weeks depending on complexity. We provide a detailed onboarding plan, HIPAA documentation, and a dedicated project manager to ensure a smooth transition.
Do you support our EHR/PM system?
Yes. We support Epic, Cerner, athenahealth, eClinicalWorks, Dentrix, Eaglesoft, Open Dental, Curve, Kareo, drchrono, and 50+ other healthcare platforms. If you use specialized software, we'll learn it to support your staff effectively.
How do you ensure HIPAA compliance?
We implement comprehensive HIPAA safeguards including encrypted data storage and transmission, access controls, audit logging, security monitoring, annual risk assessments, and proper Business Associate Agreements (BAAs). We stay current with all HIPAA requirements and help you maintain compliance.
Is onsite support included?
Yes. Onsite support is included when needed within the Denver metro area. Remote support is our primary method for faster response times, but we're always available to come onsite for installations, troubleshooting, or emergencies.
What happens as our practice grows?
Simply add more users at $100/user/month. Your services scale seamlessly - no tier upgrades needed, no service disruptions. We'll adjust your billing and ensure your infrastructure grows with you, maintaining HIPAA compliance every step of the way.
What about data backup and disaster recovery?
We provide encrypted, HIPAA-compliant backups of all your patient data and practice systems. In the event of a disaster, we can restore your systems quickly to minimize downtime. Our backup systems include both onsite and cloud components for maximum protection.
Do you provide staff training?
Yes. We provide HIPAA security awareness training for your staff and hands-on training for your EHR/PM system and other technology. Ongoing training is included as part of your package to keep your team up-to-date on security best practices.
