E&O Insurance Requirements
The Challenge: E&O carriers require specific data security measures, backup retention, and audit trails to maintain coverage and defend against claims.
Our Solution: IT infrastructure designed to meet E&O requirements with documented security controls, compliant backup retention, and audit logging.
Agency Management System Downtime
The Challenge: Your AMS is the heart of your agency. Downtime means you can't quote, bind, or service policies—directly impacting revenue.
Our Solution: Proactive monitoring, redundant systems, and rapid response ensuring maximum uptime for your critical agency management system.
Client Data Security
The Challenge: Insurance agencies are prime targets for cybercriminals due to valuable personal, financial, and health information in your systems.
Our Solution: Multi-layered security including advanced endpoint protection, email filtering, MFA, encryption, and security awareness training.
Ransomware Threats
The Challenge: Ransomware attacks can lock up your entire agency, encrypting client data and preventing policy service for days or weeks.
Our Solution: Comprehensive ransomware protection with advanced detection, isolated backups, and tested recovery procedures to minimize downtime.
Remote Agent Access
The Challenge: Agents need secure access to client data and agency systems from home, client locations, and while traveling.
Our Solution: Secure VPN and remote desktop solutions with MFA ensuring safe access to AMS and client data from anywhere.
Carrier Integration Issues
The Challenge: Carrier downloads fail, real-time quoting systems break, and electronic applications experience errors—slowing your workflow.
Our Solution: Expert troubleshooting of carrier integrations, download issues, and third-party connections to keep data flowing smoothly.
